1. Who We Are — The Data Controller
The controller responsible for processing the personal data described in this Privacy Policy is the 777slo, a digital entertainment platform accessible at 777slo.best. For the purposes of the LGPD, 777slo is the controller that determines the purposes and means of processing personal data of its Brazilian members.
To exercise any right set out in this policy, or for any questions about how your data is processed, please contact us at suporte@777slo.best or via the live chat available 24/7 on the platform. 777slo has appointed a Data Protection Officer (DPO) who can be reached at the same email address.
2. Data We Collect
777slo collects only the categories of data strictly necessary to provide its service. The table below details what is collected and why:
| Category | Examples | Why we collect it |
|---|---|---|
| Identity Data | Full name, date of birth, CPF, RG, or driver's license | Identity verification (KYC), legal compliance, and fraud prevention |
| Contact Data | Email, mobile number, residential address | Account communications, support, and receipt delivery |
| Financial Data | Pix key, bank and branch details for TED transfers, deposit and withdrawal history | Payment processing and anti-money laundering compliance |
| Usage Data | Betting history, games accessed, poker sessions, session duration | Service operation, problem behavior detection, and product improvement |
| Technical Data | IP address, device type, operating system, browser, session cookies | Account security, fraud detection, and experience personalization |
| Communication Data | Support chat transcripts, emails exchanged with the 777slo team | Service quality, dispute resolution, and support history |
777slo does not collect sensitive data such as racial origin, religious belief, political opinion, health information, or biometrics, unless expressly required by law for specific identity verification purposes.
3. How We Collect Your Data
777slo collects personal data through the following means:
- Directly from you: at registration, when filling in the form with your name, email, CPF, and mobile number; when making deposits via Pix, boleto bancário, credit or debit card, PicPay, or Mercado Pago; when submitting documents for KYC verification; or when contacting support.
- Automatically by the platform: while you use the website and app, we collect technical data such as IP address, device type, browser, session cookies, and activity logs. This happens in the background to keep your account secure.
- From authorized partners: payment processors such as those operating Pix and credit cards may provide transaction confirmation data. Identity verification providers may confirm the validity of submitted documents.
4. Purpose of Data Processing
777slo uses members' personal data exclusively for the following purposes:
- Account creation and management: registration, authentication, password recovery, and profile management;
- Service provision: bet processing, participation in poker tournaments, access to slots and live casino, and enrollment in the VIP Program;
- Payment processing: deposits and withdrawals via Pix, boleto bancário, credit card, PicPay, Mercado Pago, and TED;
- Customer support: 24/7 chat support, email assistance, and dispute resolution;
- Security & fraud prevention: detection of multiple accounts, suspicious behavior, unauthorized access attempts, and money laundering;
- Legal compliance: compliance with tax, regulatory, and anti-money laundering obligations as required by Brazilian law;
- Service communications: account notifications, transaction confirmations, security alerts, and policy updates;
- Personalized marketing: sending 777slo offers and promotions based on your usage profile, with consent only and with an easy opt-out option available at any time;
- Product improvement: aggregated and anonymized analysis of usage behavior to improve the platform.
5. Legal Basis for Processing (LGPD)
777slo processes personal data on the following legal bases established under the LGPD (Law No. 13,709/2018):
- Contract performance (Art. 7, V): to create and operate your account, process payments, and deliver all services contracted when you register with 777slo;
- Compliance with a legal obligation (Art. 7, II): to meet customer identification requirements (KYC), anti-money laundering obligations, and tax duties imposed by Brazilian law;
- Legitimate interest (Art. 7, IX): for platform security, fraud detection, product improvement, and essential service communications;
- Consent (Art. 7, I): for sending marketing communications, use of non-essential cookies, and collection of optional profile data. Consent may be withdrawn at any time without affecting your use of the platform.
6. Sharing Data with Third Parties
777slo does not sell, rent, or trade members' personal data. Sharing only occurs in the following specific, controlled situations:
- Payment processors: financial data is shared with Pix operators, credit and debit card processors, boleto bancário, PicPay, and Mercado Pago only to the extent necessary to process the transaction;
- Game providers: username and session data are shared with providers such as Pragmatic Play and Evolution to operate the games. These providers are contractually required to handle data in accordance with standards equivalent to the LGPD;
- Identity verification services: CPF and documents submitted for KYC are verified with Brazilian credit bureaus and document authorities;
- Competent authorities: 777slo discloses data when legally required by court order, request from the Public Prosecutor's Office, or another competent Brazilian authority;
- Essential service providers: IT infrastructure providers, transactional email services, and technical support providers acting as processors under contract with data protection clauses.
7. International Data Transfer
Some service providers used by 777slo — such as game providers and cloud infrastructure partners — may be located outside Brazil. When personal data of Brazilian members is transferred to servers or partners abroad, 777slo applies the following safeguards:
- Data transfers are made only to countries with a level of protection equivalent to that required by the LGPD, as assessed by the ANPD (Brazilian Data Protection Authority);
- Use of standard data protection contractual clauses in all agreements with international operators;
- Assurance that the same data subject rights set out in this policy are upheld regardless of where the data is processed.
8. Data Retention and Deletion
777slo retains members' personal data for the minimum periods required for each purpose:
- Active account: registration and usage data are retained for as long as the account remains active on the platform;
- After account closure: financial and transaction data are retained for 5 years for compliance with tax obligations and anti-money laundering requirements, as mandated by the Receita Federal and COAF;
- Support data: support history is retained for 2 years for dispute resolution purposes;
- Marketing data: once consent is withdrawn, data used for marketing is removed from active lists within 30 days;
- Other data: data not subject to a legal retention obligation is deleted within 90 days after account closure.
To request early deletion of your data — within the limits permitted by law — submit a formal request to suporte@777slo.best with the subject line "Personal Data Deletion".
9. Data Security
The technical protection of 777slo members' personal data is held to the same standard applied by Brazilian financial institutions. Measures in place include:
- 256-bit SSL encryption across all connections between the member's device and the platform's servers;
- Encrypted storage of sensitive data at rest, including KYC documents and Pix keys;
- Role-based access control (RBAC): 777slo staff access only the data strictly necessary for their role — the support team does not have access to complete financial data, for example;
- Multi-factor authentication (MFA) for employee access to systems containing personal data;
- Continuous monitoring of accesses and anomalous activity with real-time alerts;
- Penetration testing conducted periodically by a specialized third-party offensive security firm.
In the event of a security incident involving members' personal data, 777slo will follow the incident response protocol set out under the LGPD: notifying the ANPD and affected individuals within 72 hours of becoming aware of the incident, with a clear description of what occurred, which data was affected, and what measures were taken.
10. Cookies & Tracking Technologies
777slo uses cookies and similar technologies to ensure the platform runs properly and to improve the member experience. The types of cookies used are:
- Essential cookies: required for the basic operation of the platform — such as keeping your session active and remembering language preferences. They cannot be disabled without affecting how the service functions;
- Performance cookies: they collect aggregated, anonymized data on how members use the platform in order to identify slow pages or usability issues. They do not identify individual users;
- Functionality cookies: they remember personalized settings such as favorite odds, game filters, and notification preferences;
- Marketing cookies: used to personalize 777slo offers and promotions displayed within the platform itself. Not used for tracking on third-party sites.
You can manage your cookie preferences in your browser settings or through the privacy dashboard in your 777slo account. Disabling essential cookies will affect how the platform functions.
11. Minors
777slo is a platform exclusively for users aged 18 and over. The platform applies age verification during registration and KYC procedures to prevent access by minors. 777slo does not intentionally collect personal data from anyone under 18.
If you are a parent or legal guardian and believe a minor has misused a 777slo account, please contact us immediately via 24h chat or at suporte@777slo.best. The account will be suspended as a precautionary measure and investigated as a priority. All data related to the minor will be deleted once the investigation is complete.
12. How to Exercise Your Rights as a Data Subject
To exercise any rights guaranteed under the LGPD — access, correction, deletion, portability, anonymization, objection, or withdrawal of consent — members may:
- Send an email to suporte@777slo.best with the subject line "Data Subject Rights – LGPD";
- Use the request form available in the account dashboard, under the "Privacy & Data" section;
- Contact us via 24h live chat and request that a formal inquiry be opened.
777slo responds to all data subject requests within 15 business days, and this period may be extended by a further 15 business days in more complex cases, with prior notice to the data subject explaining the reason for the extension. In some cases, we may request identity verification before processing a request, to ensure that no member's data is released to an unauthorized third party.
13. Contact Channels — DPO & Support
For questions, requests, or complaints about this Privacy Policy or how 777slo handles your data:
- DPO Email: suporte@777slo.best (subject: "Data Privacy")
- Live chat: available 24/7 directly on the platform
- Response time: up to 15 business days for formal requests
If you are not satisfied with our response, you have the right to file a complaint with the ANPD (National Data Protection Authority), the federal body responsible for enforcing the LGPD in Brazil.
14. Changes to This Privacy Policy
777slo may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or the services offered. When we make significant changes — those that materially affect your rights or how we handle your data — we will notify active account holders by email at least 7 days' notice before the new terms take effect.
The version of this policy currently in effect is always the one published on this page, with the last updated date shown at the top of the document. By continuing to use 777slo after any changes are published, you agree to the updated version of the policy.
777slo is an entertainment platform. Set deposit limits before playing and use the self-exclusion tools when needed. If you need help, call CVV: 188. Visit our Responsible Gambling. Prohibited for users under 18. 🔞
This Privacy Policy should be read together with the Terms and Conditions of 777slo, which govern the remaining rules of use of the platform, including bonuses, withdrawals, betting, and member conduct.